The RV Centre LLC
PO Box 371, Wellington, CO 80549 · (970) 804-6280 · www.thervcentre.com

Effective Date: July 18 2026 · Last Updated: July 18 2026

Who We Are

The RV Centre LLC ("we," "us," "our") is a mobile RV repair and collision service based in Wellington, Colorado, serving the Colorado Front Range. This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information.

Information We Collect

We collect information you provide directly when you request or receive service: contact information (name, phone number, email address, service address); vehicle information (RV make, model, year, VIN, and service history); service records (repair requests, work performed, parts used, estimates, and invoices); payment information (processed by our third-party payment processor; we do not store full card numbers); and communications (records of texts, emails, and calls between us and you regarding your service).

We collect this information when you book service through our website, contact us by phone, email, or text, or when we perform work on your RV.

How We Use Your Information

We use your information to schedule, perform, and follow up on repair and collision services; communicate with you about appointments, technician ETAs, estimates, approvals, and invoices; process payments and maintain service records; respond to your questions and requests; and comply with legal obligations and maintain business records.

SMS / Text Messaging

If you opt in, we send service-related text messages about your RV service — such as appointment confirmations, technician ETAs, estimate approvals, and invoices.

Program name: The RV Centre LLC Service Notifications. Message types: appointment confirmations and reminders, technician arrival updates, estimate and approval requests, and invoice notifications. Message frequency varies based on your service activity. Message and data rates may apply. To opt out, reply STOP at any time. For help, reply HELP or contact us at (970) 804-6280.

We do not share or sell your SMS opt-in information or phone number to third parties or affiliates for marketing purposes. Text-messaging consent is used solely to send you the service-related messages described above.

Consent to receive text messages is not a condition of purchasing any service. You may receive service from us without opting in to text messages.

How We Share Information

We share information only as needed to operate our business: with service providers (payment processors, scheduling and messaging platforms, and similar vendors who process data on our behalf); with your insurer, for collision work, we may share estimates, photos, and repair documentation at your direction; and as required by law, subpoena, or to protect our rights. We do not sell your personal information. As stated above, we never share or sell SMS opt-in data or phone numbers for third-party marketing.

Data Retention

We keep your information for as long as needed to provide service, maintain business and tax records, and comply with legal obligations. You may request deletion of information we are not required to retain.

Your Rights & Choices

Depending on your location, you may have the right to access, correct, or delete your personal information, and to opt out of certain communications. Colorado residents have rights under the Colorado Privacy Act (CPA). To exercise any of these rights, contact us using the details below. You can opt out of text messages any time by replying STOP.

Security

We use reasonable administrative and technical safeguards to protect your information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Children's Privacy

Our services are not directed to children under 13, and we do not knowingly collect information from them.

Changes to This Policy

We may update this Privacy Policy from time to time. The "Last Updated" date reflects the most recent version. Continued use of our services after changes means you accept the updated policy.

Contact Us

The RV Centre LLC · PO Box 371, Wellington, CO 80549 · Phone/Text: (970) 804-6280 · www.thervcentre.com

Privacy Policy